© 2009 Axis Cycles Pte Ltd. (Reg No: 200907417M).  All Rights Reserved.

What are your operating hours?

We operate from Tuesdays to Sundays, 1200 to 2000hrs.  We are closed on Mondays (we are open on Monday if it is

a Public Holiday).  We are flexible in opening earlier or close later, give us a call or write to us to arrange.  We will be

happy to fit into your schedule.

What is this bike trial thing all about?

We believe that letting our Customers try out the bike before purchasing will ensure that our Customers is convinced

that the Ventura foldables are something that they are comfortable with.  We allow our Customers to bring the bike to

East Coast Park to do such trials.  Just bring along a photo ID when you come to try out a bike. 

How can i book a bike trial?

You can book a trial on line or you can call us at 6696 9864 to book a trial.  To avoid clash in schedule, kindly wait for

our confirmation before you come down for the trial.

Do you charge a fee for the trial?

Nope, we don’t.  We only ask for your photo ID in exchange for the trial bike. 

What are the modes of payment available?

We accept Cash, Credit Card and Cheque payment.  For Credit Card, Masters, Visa and JCB are accepted.  You may

want to take note that we don’t have NETS facilities available.  The nearest ATM machine available is a UOB teller some

50m away (at the nearby Shell Petrol Station).  For other ATM machines, the nearest is Kembangan MRT station (some

100m away from our shop location.  Citibank and DBS ATM is available at Kembangan MRT station).

Any instalment scheme available?

Yes, we do have 0% interest instalment available.  The minimum amount spent is S$500 for a 6 month’s 0% interest

instalment.  You must also be a Citibank Credit Card holder.

Do you do free delivery?

Yes, we do delivery anywhere in Singapore for a minimum spending of S$1000. 

I am from overseas and i want to buy a bike in its original box so that i can transport it elsewhere, can this be done?

Yes, just let us know what model you would like to purchase and the colour of the bike, we can let you collect the bike

in boxed condition.

Where are your bikes from?

Our foldables are imported from Taiwan. 

Does the accessories you carry fit only foldable bikes?

The accessories that we carry are not limited to fit foldable bikes, they fit most of other Mountain Bikes and Road bikes

as well.  Write to us or call us if you need the certain dimension parameters.

Frequently Asked Questions

Can your foldables be carried onto MRT or buses?

Yes, our foldables can be carried onto MRT and buses.  The guideline from LTA is foldable bikes should not exceed

114cm by 64cm by 36cm. When folded, the Ventura Traveler model measures at 87cm by 64cm by 35cm, while our

Ventura Speed Touring and Ventura Transport models both measure at 82cm by 62cm by 36cm.  All 3 models meet

the dimensions guideline setforth by the Land Transport Authority (LTA).  You may also want to take note that LTA

has imposed timing restrictions onto MRT and buses, you can carry the foldable bike up only from 0930hrs to 1600hrs,

2000hrs to end of operation hours (this is for Monday to Friday).  On Sat and Sunday, there is NO timing restrictions on

carrying foldable bikes up a MRT or buses.

What is the marketplace in your website all about?

We understand that some cyclists out there may have some unused bicycle or bicycle accessories sitting in a dark

corner and there is no platform to sell them off.  Even there is a platform, it can be a hassle to answer to PM (private

message) or sms the potential buyer on related product queries.  These hassles can be left to Axis Cycles to manage

on your behalf.  Therefore, we started this service for our value Customers.

Do i have to pay to sell off my item?

We may or may not take a cut from the sold item.  It is all discussable.  If you have bought a bicycle from us, we will be

happy to do this at no charge.  Nevertheless, Axis Cycles has the rights to reject to sell off an item in the marketplace.

Last but not least, the items preferred are bicycle accessories.  Bicycles can get kind of space intensive.  Whatever the

case may be, talk to us, we are confident that we can work out an amicable solution.

How do i engage you folks if i have something to sell?

You can either write to us at enquiries@axiscycles.com.sg or call us at 6696 9864.   Once Ok, we will arrange with you

to drop by and leave your stuffs and contacts with us.